Obchodní podmínky ve vztazích B2C – Selucká Markéta (2018)

Generally, every e-shop, every insurance contract, or telecommunications service agreement, along with many other contracts that we enter into as consumers, contains terms and conditions that define the rights and obligations of the contracting parties. We cannot disagree with them if we want to use a certain service or purchase a specific product. However, because they are extensive and incomprehensible, we do not read them and simply check the appropriate box indicating our agreement. This publication addresses specific terms and conditions in B2C relationships, where one of the contracting parties - the consumer - is legally the weaker party requiring special protection. At the same time, the book discusses the legal status of the entrepreneur, who usually defines the contractual terms, has an interest in proper contractual performance by the consumer, and therefore seeks to propose balanced and fair terms and conditions that cannot later be declared null and void by a court, or that will not be taken into account (cf. § 1815 of the Civil Code). The publication is thus intended for both consumers and entrepreneurs, as well as their legal representatives.