Yes. We ship worldwide from our warehouse in Ostrava, Czech Republic. The shipping cost is calculated at checkout based on your country and the total weight of your order.

Orders placed by 06:00 CET usually ship the same day or within 2 business days. Typical delivery times after dispatch:

European Union: 2–7 business days
United Kingdom, Switzerland, Norway and other non-EU Europe: 4–10 business days
United States: 8–28 business days with standard mail
Canada and the rest of the world: 8–40 business days with standard mail
Express shipping (DHL / FedEx): 1–7 business days depending on the destination

Tracking details are emailed when your order leaves our warehouse. Full details are in our Shipping policy.

Depending on your country, we use national postal services and local carriers (for example USPS, Canada Post, DHL Paket, Colissimo or Mondial Relay), pickup-point networks, and DHL Express or FedEx for express delivery. You choose the delivery method at checkout.

For customers in the EU, VAT is included where applicable. For customers outside the EU (including the UK, USA, Canada, Switzerland and Norway), local duties and taxes are not included and may be collected by the carrier upon import.

DVDs from the Czech Republic are made for European players (PAL format). Some of them may not play on DVD players sold in the USA or Canada; a multi-region PAL/NTSC player or a computer is recommended. The format, region, audio tracks and subtitles are listed in the product details of each film.

Subtitles differ from film to film. The available audio tracks and subtitles, including English where available, are listed in the product details of each film, so please check them before ordering.

Yes. If a product arrives damaged or is defective, we offer a full refund or a replacement within 30 days of receiving your order. If you change your mind, you can return an unused item in its original packaging at your own cost for store credit, a different product or a refund. Contact us via our contact form with your order number and we will guide you through the process. See our Return and refund policy.