Description
How well do others know you? How well do you know the people you work with? What can you do to improve your social skills? The book goes beneath the surface of a mechanical set of skills and offers thoughtful and practical guidelines for effectively managing workplace relationships. Important factors include social evaluation, attributing motivation, the influence of stereotypes, the ability to lead people and assertiveness, as well as mistakes in conducting conversations, active listening, offering help, delivering unpleasant news, and managing anger during confrontation.
Information
Author: Fontana David
Publication date: April 27, 2017
Manufacturer: PORTÁL, s.r.o.
Genres: Psychology, Books, Specialized and technical literature, Social sciences
Type: Books - paperback
Pages: 120
ISBN/EAN: 9788026211976