Description
How to effectively communicate with a pessimist, a scatterbrain, or an arrogant person? How to recognize a schemer, an incompetent striver, or a fantasist? What problems do perfectionists and shy people cause? How to respond to their claims and what are their strengths? This publication is intended primarily for managers, but it will be appreciated by anyone who wants to manage communication and dealings with others more successfully. The third edition of this popular book introduces five new types: the suspicious person, the talkative one, the oversensitive one, the conservative one, and the relative. The readable text is complemented by photographs depicting each type.
Information
Author: Bělohlávek František
Publication date: September 30, 2016
Manufacturer: GRADA Publishing, a. s.
Genres: Communication, body language, Presentation skills, Successful life, Books, Non-fiction literature, Personal development, Specialized and technical literature, Management and marketing
Pages: 176
ISBN/EAN: 9788024758725