Specifika řízení zpětných toků – Klapalová Alena (2012)

The monograph "Specifics of Reverse Flow Management" presents part of the results of several years of exploratory-descriptive research dedicated to companies' approaches to reverse flows. The text builds on the authors' previous work – Managing Reverse Flows – by elaborating on topics such as outsourcing, reverse flow strategies, their formalized planning, the nature of reverse flows, and the issue of supporting information systems.